What Our Privacy Policy Covers
Our Privacy Policy sets out the data we receive when you create an account, verify your phone, sign in, contact support or request a wallet status check. This can include your contact details, login events, device signals, payment references and messages sent through the support path.
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We use these records to keep account access organised, confirm that a wallet request belongs to you and respond to questions about DANA, OVO, GoPay, QRIS, bank transfer or virtual account activity. Cookies may remember session preferences and help us identify unusual sign-in patterns. We retain
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records only for operational, dispute and legal needs, then remove or anonymise them according to our internal schedule. Access depends on local law, and you can contact us to ask about a record or request a correction.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.